Shipping & Returns

Your online order is safely packed and processed for shipment within 1-2 working days. This excludes Saturday or Sunday and certain holidays.

We offer free regular shipping worldwide!

In general our deliveries reach the destination within 5 - 10 working days. However, please note that in some cases regular shipping can still take longer than usual due to the aftereffects of the Corona crisis and the massive lack of airfreight capacities .

Therefore, if time is of the essence we recommend to choose our FedEx Express option for only $ 14.95 so that you will receive your order within 2 - 4 business days.

Please note that some countries may charge customs duties or import taxes which Weego is not responsible for. Please contact us with any questions.

Returns/Right of withdrawal

Complete customer satisfaction is our foremost goal. If you have any questions or concerns, please contact us by email or phone.

You may return your purchases within 30 days of receipt of your order provided they are in new unused condition.

If you would like to return your Weego please contact us by mail to customer-service@weego.com and we will provide information on the return procedure.

Customs, duties, and sales taxes are not refundable through Weego. However, you may be able to recover these by contacting your local customs bureau directly.

Returns are processed upon receipt of the products and you can expect a full refund within 5 to 10 days of our receiving your return. It may take up to 30 days to be visible on your credit card statement.

Customers are responsible for shipping costs unless the product is defective or an error has occurred when fulfilling the order. Please be sure to ship the package with a carrier that can provide tracking and insurance. We are not responsible for packages that are damaged during return shipment.